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Customer Service Excellence We listen to our clients to understand their business needs. We design and deliver solutions from our range of professional services and at all times promise only what we can deliver on. -
Unwavering Pursuit of Quality We work tirelessly to provide the best possible solution every time. An unwavering pursuit of quality through devoted adherence to process and continuous improvement. -
Enriching and Satisfying Employment Environment A workplace where people are respected, are able to be the best they can be, they are rewarded for the advances they make for the company - a great place to build careers
Welcome to systemsGo
systemsGo has been providing IT support and IT project management in Tokyo since 1998. In 2006 we opened an Osaka office with a multi-lingual outsourced service desk function that allows centralized support for all areas of Asia. In 2008, systemsGo began our expansion into other parts of Asia including Hong Kong, Singapore and most recently Shanghai.
In all locations, we provide professional site selection and project management services to assist our clients with the expansion of their businesses in the region. Our IT design and Engineering services ensure that data center, server and network infrastructure requirements are properly accounted for in the early stages.
Our Partners
- VMware
- Schneider Electric
- Microsoft
- AVAYA
- Amulet Hotkey
Enterprise level partners demonstrate an extensive expertise in working with VMware technologies, whether building up business continuity through improved disaster recovery, or reducing capital and operating expenses through server consolidation and automation.
systemsGo partners with Schneider Electric to provide a comprehensive range of Energy Management Control Systems tailored to suit any size or type of installation.
systemsGo is a Microsoft partner with Silver “Server Platform”, “Desktop” and “Mid-Market Solution Provider” competencies.
These accreditations represent areas including but not limited to systemsGo’s expertise as recognized and certified by Microsoft.
systemsGo is proud to be an Avaya Business Partner. Avaya is a global leader in enterprise communications systems providing unified communications. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
systemsGo is a distributor for Amulet Hotkey products. Amulet Hotkey are designers, manufacturers and system integrators of KVM switching and driving technology for investment banks, hedge funds, treasury, retail banks, energy traders and numerous multi-nationals.
Special Message
"We are shocked and saddened by the events that occurred at the end of the Boston Marathon and send our condolences to the families of the victims and loved ones. As details of the crime and its impact continue to emerge, our hearts join with Boston in feeling the wound of this terrible event."
Latest News
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Support Visits Reach 100,000 Milestone!
systemsGo introduced our Client Care System, CCS, in April 2002 and began keeping a database of all support visits. Each support visit is recorded on a Service Request Form or SRF which are numbered sequentially and visible to both internal staff at systemsGo and to clients under a secure login. Since starting at number 001 on April 1, 2002 the SRF number recently clicked over 100,000. That represents 100,000 occasions on which a systemsGo engineer has engaged with a client to provide a support service. This is not a count of incidents or “tickets”, most support visits handle multiple such incidents or requests. That represents almost 10,000 visits per year or an average of 40 such visits per business day for the past 10 years – quite an accomplishment.
SRF number 100,000 was entered by one of our more recent employees, a project manager in our latest office in Singapore who was onsite at the new Singapore office of a regional law firm client coordinating setup of their IT systems.
The SRF number continues to rise as our engineers head out every day to visits clients across Asia.
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