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    Case Study

    Service / Industry / Location:

    systemsGo ASSURED SUPPORT SERVICES
    ASSET MANAGEMENT JAPAN

    Asia Pacific Land logo

    A long-term relationship with a trusted IT vendor

    Bilingual IT Support
    SYS Tokyo office

    Business challenge

    A stable and reliable IT environment has always been of the highest priority at APL to guarantee that huge business investments can be delivered across all locations. However, ensuring all IT systems were running seamlessly required physical check-ups by the inhouse IT Manager that were timeconsuming and ineffective.

    Benefits and Impact

    Reduced resource challenges

    on in-house IT staff

    Improved efficiency & assurance

    of overall APL operations

    Reduced downtime

    and the ability to pro-actively act upon
    potential network issues

    “ASSURED has been extremely valuable to me, our systems, and in providing our users with professional business
    support. A solution we can be assured of. I would recommend IT Managers to try systemsGo ASSURED and make
    your infrastructure management more efficient and easy, starting today.”

    Mr Tabata, Information Technology Manager

    Business challenge story

    Realising how inefficient this process was from an already under-resourced in-house IT department, things had to change, which is why systemsGo introduced and implemented systemsGo ASSURED – real-time 24/7 monitoring support that proactively monitors systems and networks and identifies potential threats in advance, thereby avoiding any critical issues.

    systemsGo has a relationship with APL that dates back to 2009 when we provided end user support for the Tokyo office. Realising our strong footprint across Asia and our multi-lingual capability, we began the Hong Kong and Tokyo Data Center Collocation Project in 2014 and more recently, formed a partnership through ASSURED.

    Benefits and impact story

    This solution has become an essential tool for a company like APL that has locations across Asia with local IT resourcing challenges. ASSURED delivers more than any physical check-up can achieve and can detect small defects and possible imminent failures within network equipment, servers, NAS, CUCM, workstations, printers and other devices. This allows the internal IT department to handle the resolution of issues before they become real problems and keeps downtime and costs to an absolute minimum.

    At systemsGo we understand your IT needs which is why we’ve formed a trusted relationship with APL. Now the IT department can work more efficiently and effectively and has peace of mind knowing that systemsGo ASSURED and our team of pro-active engineers are there to ensure that APL’s business is never let down.

    Case study based on interview with Mr Tabata – Information Technology Manager

    About Asia Pacific Land

    APL is an established, privately owned real estate investment, development and asset management company that operates in Japan, China and other Asian markets. APL’s principals have more than 80 years of combined experience in a wide variety of Asian property markets. Founded in 1994, APL is headquartered in Hong Kong with approximately 60 staff across Hong Kong, Shanghai, Tokyo, Shenyang and Taipei.

    Asia Pacific Land: A valued systemsGo client since 2009