systemsGo invests in digital transformation consultancy
systemsGo today announced they have invested in Singapore-based startup CloudGo. CloudGo provides digital transformation consultancy services specialized in delivering customer success and service management.
systemsGo Group CEO David Devlin said investing in CloudGo assists customers in driving innovation through cloud technologies and digital transformation, which is a key priority for many CIO’s and business leaders.
CloudGo co-founder Rory Fitzpatrick said the investment will help facilitate working capital and hiring in Singapore and Australia through the year. Fitzpatrick is the former Asian regional manager for Cloud Sherpas, which were acquired by Accenture last year. “Having the backing of a successful, 18-year old company like systemsGo allows us to bring stability and certainty to our clients and team, whilst still retaining a startup ethos,” he said.
The service management offering helps unlock the complexities of IT Service Management (ITSM) and drive best practices into other business services like Finance, HR, Facilities and Legal. CloudGo has also built proprietary apps for recruitment, time and expense management, and integration to Slack and WeChat. For customer success, CloudGo’s frameworks for sales, marketing and service excellence helps move from reactive CRM, to proactive or pre-emptive customer engagement.
Regional Marketing & Communications Coordinator
systemsGo is a well-established and growing IT professional services company based in Tokyo with offices in Osaka, Hong Kong, Shanghai, Beijing, Singapore, Sydney and also servicing clients in Seoul, Bangkok, Kuala Lumpur, Hanoi and Taipei.
We are committed to providing our clients with the highest-quality professional services which include IT infrastructure support, systems integration, project management, consulting and staffing solutions. Our client portfolio includes global investment banks, private equity firms, pharmaceutical and biotech companies, law firms, IT companies, trading & manufacturing firms.
A startup with scale, CloudGo is a digital transformation company that solves customer success, service management, mobility and analytics challenges. CloudGo helps customers in ASEAN and Australia improve time to market, reduce the cost of manual paperwork and workflow, improve customer retention and cross-sell and improve user and customer experience.