Associate Engineer

systemsGo
Full Time
Hong Kong
Posted 2 months ago
systemsGo is seeking a bright and friendly individual with excellent communication skills and a track record for providing great customer service to join our Hong Kong organization in providing IT support and project services to our growing client base. This is a permanent, full-time position offering competitive salary & benefits. You will have a unique opportunity to work in a variety of challenging IT environments to quickly build up your IT and communication skills.
Responsibilities (but not limited):
- Provide regular scheduled and ad hoc IT support to systemsGo clients (MNCs)
- Provide Level 1 and Level 2 desktop support at client office
- Complete project tasks as instructed by Project Managers on client or internal projects
- Actively build on IT and communication skills to improve on skill set and effectiveness
- Occasional after-hours assignments with appropriate compensation
Requirements:
- Pro-active, customer focused, and comfortable dealing with end users directly
- Able to describe issues clearly to end users and client management, and report on results effectively
- 2 years’ experience in IT helpdesk role or technical support role, supporting MNC preferred
- Comfortable working in a team or individually
- Fluent in English and Cantonese is a must
- Diploma/Degree in Computer Science/Information Technology preferred
- Windows 7/8/10 MCP/MCITP, MCTS/MCDST, MCSA/MCSE highly desirable
- Some experience in networking setup and support is a definite advantage
- Experience with help desk/ticketing systems preferred
- Immediate availability will be an advantage
- Overseas applicants will not be considered at this stage
Benefits & Working Conditions:
- 5-day work week, 14 days annual leave (increment annually to 18 days), health insurance including coverage for dependents
- Personal development allowance for approved training
- Work from the systemsGo office in Sheung Wan, reporting to the Service Delivery Manager, with varied client assignments
To apply, please send your resume to Careers-HongKong@systemsGo.asia
Job Features
Type | Full-Time |
Work Place | Hong Kong |