IP PBX – Increasing Business Productivity, part 1
What is IP PBX?
PBX (Private Branch Exchange) is the central switching system for phone calls, video calls, email, fax, instant messaging, conferencing solutions, SMS, and mobile telephony within a business. The PBX handles internal traffic between stations and acts as a gatekeeper to the outside world. In past decade or so, the analog and legacy PBX has been becoming obsolete. Instead, IP PBX is more dominant in enterprise environments. The system allows you to make phone call over the Internet. Rather than having a separate line for each phone, like you would traditionally, IP PBX allows a business to share a smaller pool of lines across the entire business.
Extension Portability, Voicemail, Video Conferencing, SMS, and Presence
Fax, Voice, Video Conferencing, Video Surveillance, Data/Screen Sharing, and Chat
Least-cost Call-routing, Call Transfer/Park/Queue/Hold, Ring/Hunt Group, IVR, and Auto-Attendant
One platform for all communications, as well as access to Phonebooks, Calls, and Fax
Video Calls and Conferencing
Easy installation and setup. Traditional PBXs usually require their own network and cabling. It can be quite expensive and time consuming to build a separate telephone network that spans all business locations.
IP PBXs can transmit voice calls over a company WAN IP Network. With IP Telephony, the network can be used to carry voice, video, data, and mobility features. If your business has multiple locations, with a traditional PBX system, a physical PBX may have to be placed in each location, but with IP PBX, an IP PBX system at one location can cover all other locations as long as internet is available.
An IP PBX system can provide a wide variety of features. Commonly referred to as “Unified Communications”, such features include Voice, Video, Data Sharing, Chat, Extension Mobility, Mobile Softphone Apps, Fax, and CRM software.
If you have internal technical resources, you can easily maintain and manage the system without the need for an IP Telephony specialist. A Web-based Administrative GUI can be made available in most IP PBX systems. This allows maintenance tasks, such as to adding and deleting users accounts, to be performed much more easily.
There is no long-distance call charge between branch offices when utilizing VoIP calling via an IP PBX system, as calls are routed over the internet via SIP Trunking technology.
Please contact us for more details.