systemsGo helping serve up a new McDonald’s dining experience in China
systemsGo has been engaged to implement a new table service system in McDonald’s stores across China.
The lab and two pilot store installations were completed in Shanghai this week and systemsGo will install the new technology in a further 48 stores by the end of April followed by the potential of 250 additional store implementations in the following months. systemsGo will be responsible for cabling as well as configuration, testing, user training and Project Management.
Our responsiveness, professionalism and reliability during the lab installation phase along with our multi-lingual capability and cultural understanding helped secure our role as IT partner for the additional rollouts across the country.
The new table service system allows McDonalds’ customers to place orders using a kiosk and pick up a numbered ‘table tent’ once the order is complete. The McDonald’s crew member uses the table service monitor to identify the number’s location and deliver the order directly to the customer.
Take a peek at the new table service system in one of the Shanghai pilot stores:
We’re loving it!